Sales: 309-827-0010 / Rentals: 309-827-0011 View Locations

FAQ


WHERE IS TSS MOBILE STORAGE LOCATED?

WHAT ARE YOUR OFFICE HOURS?

WHAT IS THE BENEFIT OF USING A MOBILE STORAGE UNIT?

DO I NEED TO BE PRESENT FOR THE DELIVERY OF MY STORAGE UNIT?

HOW MUCH SPACE IS REQURIED TO PLACE A UNIT ON MY PROPERTY?

HOW IS THE CONTAINER DELIVERED?

WHICH DIRECTION WILL THE DOORS BE FACING WHEN THE UNIT IS DELIVERED?

IS THERE ANY SITE PREPERATION NECESSARY?

HOW MUCH IS THE COST OF DELIVERY AND PICKUP?

HOW FAR WILL YOU DELIVER?

ARE RENTAL STORAGE CONTAINERS WATERPROOF?

WHAT TYPE OF PAYMENT IS REQUIRED UPON DELIVERY?

HOW SECURE ARE THE STORAGE CONTAINERS?

DOES MY LOCAL MUNICIPALITY REQUIRE PERMITS FOR THIS TYPE OF EQUIPMENT?

WHAT KIND OF MODIFICATIONS ARE AVAILABLE?

HOW DOES THE TRANSACTION PROCESS WORK?

DO I NEED INSURANCE?

 

Where is TSS Mobile Storage located?

Our facility is located at 919 Thor Drive in Bloomington, IL 61705. We’re right off Interstate 55 and 74 at exit 160 in Bloomington, IL. Visit us today!

What are your office hours?

Our friendly staff is available to help you between the hours of 8:00 AM to 4:30 PM Monday - Friday. Call us today!

What is the benefit of using a mobile storage unit?

Good question! A portable self storage unit is great for people who are moving and want to take their time packing up their belongings. Since the unit can be delivered to your location, you can take as long as you need to pack. It’s also great for those wanting to temporarily store personal items, such as tools at a construction site.

Do I need to be present for the delivery of my storage unit?

We would prefer that you or a designated employee be present when we make the delivery to identify the correct spot to place the mobile storage unit on your property and verify the condition of the unit.

How much space is requried to place a unit on my property?

The exact dimensions required vary by the size of the unit.
40’ Units are delivered on a seventy (70) foot long tractor-trailer rig with a tilting flatbed trailer. The storage unit will slide off the trailer onto the ground similar to a refuse dumpster. We like to have at least seventy (70) feet of linear space in front of the storage container for the delivery truck to pull forward out from under the unit in a straight line. We cannot turn the truck and trailer until the truck and trailer are completely out from under the storage container. (So, 70’ for the truck + 40’ for the unit = 110’ total) 

20‘ units are generally delivered with a thirty (30) foot long flatbed short truck with a tilting deck. The storage unit will slide off the truck onto the ground similar to a refuse dumpster. (So, 30’ for the truck + 20‘ for the unit = 50’ total)

10’ units are delivered with a truck that carries a forklift with it. We can deliver the 10‘ unit virtually anywhere you can drive a car.

If you are unsure about whether you have enough space to accommodate our equipment, we will gladly send a representative out to preview the site and determine the best way to deliver the unit.

How Is the Container Delivered?

We deliver our 20’ and 40’ units using a tilt-bed truck and/or tilt-bed trailer. These trucks are designed to self load and self unload. We back into place.  Tilt the trailer back until the back of the container touches the ground. We then drive out from under the container. We cannot turn the truck until we get completly out from under the container.

Which direction will the doors be facing when the unit is delivered?

We can load the storage container either with the doors facing the cab of the truck or with the doors to the rear of the truck. With the doors loaded to the cab of the truck, the doors will face the truck as we drive out from under it and away. With the doors loaded to the rear of the truck, the doors would be facing the same direction as a roll off dumpster. When scheduling a delivery let us know which direction to load the doors.

Is there any site preperation necessary?

The only thing you need to worry about is that the surface is fairly flat, smooth, and firm. We prefer to deliver on cement, pavment, asphalt or compacted gravel.  We can deliver on dirt or grass as long as it is not too soft or wet. However if we get stuck because of your site conditions you will be responsible for any tow bill and extra time required. We also need overhead clearance of at least 14 feet. If ground conditions at your location are soft, please inform your representative so we can discuss preparations and alternatives.
 

How much is the cost of delivery and pickup?

Transportation costs vary depending on your location and the length of time commitment involved. Your representative can provide an exact quote when you place your order. Typically only the delivery charge is required unless there is a delay caused by your particular job site, i.e., foreman makes driver wait to unload.

How far will you deliver?

We can assist with deliveries in all markets we serve.
 

Are rental storage containers water RESISTANT?

Our rental containers are water resistant. They will keep wind, rain and snow out, provided you keep the dooors closed. Just like anything else exposed to the weather, a small leak may develop. If this ever happens we will react promply and come and repair / patch the leak.
 

What type of payment is required upon delivery?

For rentals, we collect the first month's rent, plus delivery, pick-up fees, cleaning deposit and any fuel surcharges. 
For purchase, we collect the total sales price including delivery charge, IL Sales Tax, and fuel surcharge. We accept personal or business checks, cash, Visa, and MasterCard.

How Secure are the storage containers?

Our storage containers are made of heavy duty steel which is very difficult to cut through. Most units have dual locking cam bars on each door so that you can put up to four padlocks on each container. In addition, many of our storage units feature a steel lock box on the doors where a padlock can be placed inside the steel box to hinder tampering. If security is a primary concern, our qualified representative can fully explain the security options available.

Does my local municipality require permits for this type of equipment?

That varies from one town or village to the next. The answer is usually found in the zoning code for your local municipality. It is your responsibility to contact your local officials to find out if permits will be required.

What kind of modifications are available?

Virtually any kind of configuration is possible. Popular modifications include interior shelving, extra security features, extra venting, interior lighting, personell doors, roll up doord, side doors, and doors on both ends of the unit. Your representative can assess your needs and provide a quote on modifications to suit your time and budget needs.

How does the transaction process work?

Once we determine your needs and schedule the delivery of the appropriate unit(s), we will fax you a rental agreement spelling out the details of the transaction. Sale transactions are done on a prepayment basis with a credit card, cashier’s check, money order, or company check.

Do I need insurance?

To complete a rental transaction, we will need you to fax back a signed copy of the rental agreement along with a Certificate of Insurance from your insurance carrier showing evidence of at least $1 million in liability and casualty insurance (Accord Certificate). We can usually get this done within an hour or so. It’s that quick and simple. Container purchases do not require the proof of insurance.